Shipping and Refund & Return Policy🐾

Shipping:

Processing Time: 1–3 business days

Shipping Time: 7–15 business days (depending on location and product)

Shipping Cost: FREE on all orders

Once your order ships, you’ll receive a tracking number via email. Please note that delivery times are estimates and may vary due to carrier delays or seasonal demand.

Refund & Return Policy

30-Day Money-Back Guarantee

We want you and your pets to be completely happy with your order. If for any reason you are not satisfied, you can request a refund or replacement within 30 days of delivery.

How to qualify:

• Item must be unused and in its original condition
• Include proof of purchase

To request a refund or replacement:

Email us at support@[your domain].com with your order number and reason for return.

Please note: Personalized items (custom ID tags, blankets, etc.) cannot be refunded unless damaged or defective.